تحديث...
هيئة تطوير بوابة الدرعية
يجب أن تسجل الدخول قبل التقديم على الوظائف.

Information Technology (IT) Officer

الوصف ومتطلبات الوظيفة

The job holder is responsible for assisting in providing technical support across DGDA Directorates to support operations and ensure minimal downtime disruptions, assisting in preparing requests for proposals for tendering process, reporting project implementation status through collecting required data, and reporting on any security problems to ensure data is secure at all times.

 

Responsibilities

Accountabilities

Organization

  • Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner

Operational

  • Conduct activities under close supervision
  • Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in a timely manner
  • Report on any deviations from DGDA enterprise architecture and systems and application integration guidelines
  • Collect input on IT infrastructure capabilities in order to highlight if any upgrades are required to ensure meeting business needs
  • Attend meetings to identify new business requirements, gather needed changes to existing applications
  • Assist in gathering IT application needs through coordination with relevant stakeholders in order to ensure proper documentation into business requirements
  • Collect required data during IT projects implementation in order to update project status to IT Senior Officer and report on any arising issues
  • Assist in providing technical support to DGDA Directorates including installation and configuration to ensure proper delivery of IT services
  • Report on any security problems through gathering data from concerned stakeholder to ensure DGDA data is secure at all times
  • Perform other duties as requested